Privacy Policy
Capital River Studios (“we”, “our”) operates in Canada and follows applicable privacy laws. This policy explains what we collect, why, and how you can control your data.
Data we collect
- Contact details you submit (name, email, phone, messages)
- Technical data (IP, device, usage) for security and analytics
- Preferences (theme, cookie choices) stored in your browser
How we use data
- To provide services (quotes, bookings, support)
- To maintain security, prevent fraud, and ensure uptime
- To improve site performance and content relevance
Cookies
We use essential cookies and optional analytics cookies. You can change preferences anytime via the cookie banner. capitalriver.pro
Retention
We keep personal data only as long as needed for the purpose collected or as required by law.
Your rights
You may request access, correction, or deletion of your data. Contact [email protected] or call +1 (437) 842-9617.
Legal basis and jurisdiction
We process personal information under Canadian privacy laws, including PIPEDA and substantially similar provincial laws, where applicable. Where consent is required, we rely on your explicit or implied consent. We may also process data to fulfill contracts, comply with legal obligations, or pursue legitimate interests balanced against your rights.
International transfers
Your data may be processed outside your province or outside Canada when we use service providers located in other jurisdictions. We implement appropriate safeguards and require vendors to protect your information to a standard comparable to Canadian requirements.
Third-party processors
- Hosting and infrastructure providers (uptime and security)
- Optional analytics (aggregate usage insights, if consented)
- Email delivery services (transactional or support communications)
Security
We use technical and organizational measures such as encryption in transit (HTTPS), access controls, and continuous monitoring to protect your data. No method is 100% secure; we work to mitigate risks and respond quickly to incidents.
Children
Our site is not directed to children under 13. If you believe a child provided personal information, contact us and we will delete it.
How to exercise your rights
To access, correct, or delete your data—or to withdraw consent to analytics—email [email protected]. We will verify your identity and respond within reasonable timelines required by law.
Updates
We may update this policy. The latest version will always be published on this page. Last updated: 14 Nov 2025.